What's changing
Effective: 2026-11-13
We are updating our Terms of Service and Privacy Policy to explain how we respond to abuse and provide support.
- Acceptable use now names unauthorized installs and hidden remote access.
- We can suspend an account, remove software and the agent, and keep and share records when an account is used for abuse.
- We keep a two-year evidence copy for accounts closed for abuse.
- Support Access is always on until an account is verified.
Read the updated Terms of Service and Privacy Policy.