What's changing

Effective: 2026-11-13

We are updating our Terms of Service and Privacy Policy to explain how we respond to abuse and provide support.

  • Acceptable use now names unauthorized installs and hidden remote access.
  • We can suspend an account, remove software and the agent, and keep and share records when an account is used for abuse.
  • We keep a two-year evidence copy for accounts closed for abuse.
  • Support Access is always on until an account is verified.

Read the updated Terms of Service and Privacy Policy.