CVE & CISA-KEV Catalog

CVE-2026-40496

CRITICAL
9.1
CVSS v3
NVD

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: `md5(APP_KEY + attachment_id + size)`. Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

How to fix

Remediation Available
freescoutNVD
Affected:< 1.8.213Fixed in:1.8.213CVE-2026-40496derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityHigh
IntegrityHigh
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Exploit Intelligence

0.40%probability of exploitation in 30 days
33rdpercentile

Low risk: more likely to be exploited than 33% of all known CVEs.

References

Exploit1
Release Notes1

Related Vulnerabilities

Other CWE-330 vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2019-5420Critical9.892%-Fix
CVE-2021-34646Critical9.851%--
CVE-2008-0087High7.532%--
CVE-2017-6026Critical9.132%--
CVE-2018-17888Critical9.830%--
CVE-2020-11901Critical9.021%-Fix

Common questions

How do I fix CVE-2026-40496?

Upgrade freescout to 1.8.213 or later.

Is CVE-2026-40496 being actively exploited?

Not that we know of. CVE-2026-40496 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.40% is the estimated probability that it will be exploited in the next 30 days. That is higher than 33% of all scored CVEs.

How severe is CVE-2026-40496?

CVE-2026-40496 has a CVSS v3 base score of 9.1, rated critical. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2026-40496 affect?

Published advisories record a fix for freescout (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

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CVE-2026-40496 severity badge

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-04-23.