CVE-2026-38444
MEDIUMDescription
osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
How to fix
No published remediation has been found for this vulnerability's affected products yet.
Mitigation guidance may be in the linked vendor advisories in the References section below.
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CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Exploit Intelligence
EPSS data unavailable for this CVE.
References
Related Vulnerabilities
Other CWE-79 (Cross-Site Scripting (XSS)) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2020-11022 | Medium | 6.9 | 99% | - | Fix |
| CVE-2019-3929 | Critical | 9.8 | 99% | KEV | Fix |
| CVE-2020-9496 | Medium | 6.1 | 99% | - | - |
| CVE-2023-28341 | Medium | 6.1 | 99% | - | Fix |
| CVE-2018-12998 | Medium | 6.1 | 98% | - | - |
| CVE-2025-4123 | High | 7.6 | 98% | - | Fix |
Common questions
How do I fix CVE-2026-38444?
No published fix for CVE-2026-38444 has been found yet. Check the linked vendor advisories for guidance as it becomes available.
How severe is CVE-2026-38444?
CVE-2026-38444 has a CVSS v3 base score of 6.1, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-08-03.