CVE-2024-57728
HIGHCISA KEVEPSS 94th pctlDescription
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
How to fix
TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Exploit Intelligence
High risk: more likely to be exploited than 94% of all known CVEs.
Remediation due: 2026-05-08
Associated with ransomware campaigns
References
Related Vulnerabilities
Other CWE-59 (Link Following) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2022-30333 | High | 7.5 | 99% | KEV + Ransom | Fix |
| CVE-2021-21300 | High | 8.0 | 89% | - | Fix |
| CVE-2021-32610 | High | 7.1 | 73% | - | Fix |
| CVE-2020-36193 | High | 7.5 | 71% | KEV | Fix |
| CVE-2023-40028 | Medium | 4.9 | 58% | - | Fix |
| CVE-2023-36874 | High | 7.8 | 43% | KEV | Fix |
Common questions
How do I fix CVE-2024-57728?
Upgrade simplehelp to 5.5.8 or later.
Is CVE-2024-57728 being actively exploited?
Yes. CVE-2024-57728 is listed in the CISA Known Exploited Vulnerabilities catalog, which means exploitation has been observed in the wild. CISA has also linked it to known ransomware campaigns. US federal agencies were required to remediate it by 2026-05-08. Treat it as a priority whatever its CVSS score says.
How severe is CVE-2024-57728?
CVE-2024-57728 has a CVSS v3 base score of 7.2, rated high. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.
What does CVE-2024-57728 affect?
Published advisories record a fix for simplehelp (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.
Embed a live status badge for CVE-2024-57728
Markdown
[](https://tridentstack.com/cve/CVE-2024-57728)HTML
<a href="https://tridentstack.com/cve/CVE-2024-57728"><img src="https://tridentstack.com/cve/badge/CVE-2024-57728.svg" alt="CVE-2024-57728"></a>Find and fix vulnerabilities across your fleet
TridentStack Control continuously scans your Windows, macOS, and Linux fleet for known vulnerabilities, prioritizes them by severity and active exploitation, and patches them automatically.
This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-04-24.