CVE-2021-21441
HIGHDescription
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
How to fix
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Exploit Intelligence
Moderate risk: more likely to be exploited than 65% of all known CVEs.
References
Related Vulnerabilities
Other CWE-79 (Cross-Site Scripting (XSS)) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2020-11022 | Medium | 6.9 | 99% | - | Fix |
| CVE-2019-3929 | Critical | 9.8 | 99% | KEV | Fix |
| CVE-2020-9496 | Medium | 6.1 | 99% | - | - |
| CVE-2023-28341 | Medium | 6.1 | 99% | - | Fix |
| CVE-2018-12998 | Medium | 6.1 | 98% | - | - |
| CVE-2025-4123 | High | 7.6 | 98% | - | Fix |
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Markdown
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.