CVE & CISA-KEV Catalog

CVE-2020-9758

CRITICALEPSS 83th pctl
9.6
CVSS v3
NVD

Description

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

How to fix

Remediation Available
livezillaNVD
Affected:< 8.0.1.3Fixed in:8.0.1.3CVE-2020-9758derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeChanged

Impact

ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Exploit Intelligence

2.46%probability of exploitation in 30 days
83rdpercentile

Elevated risk: more likely to be exploited than 83% of all known CVEs.

References

Third-Party Advisory1

Related Vulnerabilities

Other CWE-79 (Cross-Site Scripting (XSS)) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2020-11022Medium6.999%-Fix
CVE-2019-3929Critical9.899%KEVFix
CVE-2020-9496Medium6.199%--
CVE-2023-28341Medium6.199%-Fix
CVE-2018-12998Medium6.198%--
CVE-2025-4123High7.698%-Fix
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.