CVE-2019-16375
MEDIUMDescription
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
How to fix
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Exploit Intelligence
Moderate risk: more likely to be exploited than 62% of all known CVEs.
References
Related Vulnerabilities
Other CWE-79 (Cross-Site Scripting (XSS)) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2020-11022 | Medium | 6.9 | 99% | - | Fix |
| CVE-2019-3929 | Critical | 9.8 | 99% | KEV | Fix |
| CVE-2020-9496 | Medium | 6.1 | 99% | - | - |
| CVE-2023-28341 | Medium | 6.1 | 99% | - | Fix |
| CVE-2018-12998 | Medium | 6.1 | 98% | - | - |
| CVE-2025-4123 | High | 7.6 | 98% | - | Fix |
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Markdown
[](https://tridentstack.com/cve/CVE-2019-16375)HTML
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.