CVE & CISA-KEV Catalog

CVE-2018-17883

MEDIUM
6.1
CVSS v3
NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

How to fix

Remediation Available
otrs2Debian
Fixed in:6.0.12-1CVE-2018-17883

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeChanged

Impact

ConfidentialityLow
IntegrityLow
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Exploit Intelligence

0.44%probability of exploitation in 30 days
36thpercentile

Low risk: more likely to be exploited than 36% of all known CVEs.

References

Related Vulnerabilities

Other CWE-79 (Cross-Site Scripting (XSS)) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2020-11022Medium6.999%-Fix
CVE-2019-3929Critical9.899%KEVFix
CVE-2020-9496Medium6.199%--
CVE-2023-28341Medium6.199%-Fix
CVE-2018-12998Medium6.198%--
CVE-2025-4123High7.698%-Fix
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Markdown

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HTML

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-02-06.