CVE-2026-78356
MEDIUMDescription
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
How to fix
No published remediation has been found for this vulnerability's affected products yet.
Mitigation guidance may be in the linked vendor advisories in the References section below.
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CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Exploit Intelligence
Low risk: more likely to be exploited than 20% of all known CVEs.
References
Related Vulnerabilities
Other CWE-497 vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2021-31955 | Medium | 5.5 | 81% | KEV | Fix |
| CVE-2025-44823 | Critical | 9.9 | 16% | - | Fix |
| CVE-2025-55131 | High | 7.1 | 3.5% | - | Fix |
| CVE-2026-34413 | High | 8.6 | 3.1% | - | - |
| CVE-2024-13999 | Critical | 9.8 | 1.9% | - | Fix |
| CVE-2024-5735 | High | 7.5 | 1.5% | - | Fix |
Common questions
How do I fix CVE-2026-78356?
No published fix for CVE-2026-78356 has been found yet. Check the linked vendor advisories for guidance as it becomes available.
Is CVE-2026-78356 being actively exploited?
Not that we know of. CVE-2026-78356 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.28% is the estimated probability that it will be exploited in the next 30 days. That is higher than 20% of all scored CVEs.
How severe is CVE-2026-78356?
CVE-2026-78356 has a CVSS v3 base score of 5.3, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-10-15.