CVE & CISA-KEV Catalog

CVE-2026-48209

HIGH
7.1
CVSS v3
NVD

Description

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

How to fix

No published remediation has been found for this vulnerability's affected products yet.

Mitigation guidance may be in the linked vendor advisories in the References section below.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeUnchanged

Impact

ConfidentialityLow
IntegrityHigh
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N

Exploit Intelligence

0.22%probability of exploitation in 30 days
12thpercentile

Low risk: more likely to be exploited than 12% of all known CVEs.

References

Vendor Advisory1
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CVE-2026-48209 severity badge

Markdown

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HTML

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-06-15.