CVE-2025-48482

Q: How do I fix CVE-2025-48482?

Upgrade freescout to 1.8.180 or later.

Q: Is CVE-2025-48482 being actively exploited?

Not that we know of. CVE-2025-48482 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.29% is the estimated probability that it will be exploited in the next 30 days. That is higher than 21% of all scored CVEs.

Q: How severe is CVE-2025-48482?

CVE-2025-48482 has a CVSS v3 base score of 4.3, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

Q: What does CVE-2025-48482 affect?

Published advisories record a fix for freescout (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

MEDIUM

4.3

CVSS v3

NVD

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

CWE-841

How to fix

Remediation Available

freescoutNVD

Affected:< 1.8.180Fixed in:1.8.180CVE-2025-48482derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredLow

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityLow

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Exploit Intelligence

0.29%probability of exploitation in 30 days

21stpercentile

Low risk: more likely to be exploited than 21% of all known CVEs.

References

Exploit1

github.com

Related Vulnerabilities

Other CWE-841 vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2022-1667	High	7.5	1.2%	-	Fix
CVE-2023-4181	Medium	5.4	1.1%	-	-
CVE-2022-2105	Critical	9.4	1.0%	-	Fix
CVE-2022-2102	Critical	9.4	0.9%	-	Fix
CVE-2024-51738	High	8.1	0.6%	-	Fix
CVE-2024-37296	Medium	5.3	0.5%	-	-

Common questions

How do I fix CVE-2025-48482?

Upgrade freescout to 1.8.180 or later.

Is CVE-2025-48482 being actively exploited?

Not that we know of. CVE-2025-48482 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.29% is the estimated probability that it will be exploited in the next 30 days. That is higher than 21% of all scored CVEs.

How severe is CVE-2025-48482?

CVE-2025-48482 has a CVSS v3 base score of 4.3, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2025-48482 affect?

Published advisories record a fix for freescout (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-06-04.