CVE-2025-48478

Q: How do I fix CVE-2025-48478?

Upgrade freescout to 1.8.180 or later.

Q: Is CVE-2025-48478 being actively exploited?

Not that we know of. CVE-2025-48478 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.39% is the estimated probability that it will be exploited in the next 30 days. That is higher than 32% of all scored CVEs.

Q: How severe is CVE-2025-48478?

CVE-2025-48478 has a CVSS v3 base score of 4.9, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

Q: What does CVE-2025-48478 affect?

Published advisories record a fix for freescout (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

MEDIUM

4.9

CVSS v3

NVD

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

CWE-841

How to fix

Remediation Available

freescoutNVD

Affected:< 1.8.180Fixed in:1.8.180CVE-2025-48478derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredHigh

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Exploit Intelligence

0.39%probability of exploitation in 30 days

32ndpercentile

Low risk: more likely to be exploited than 32% of all known CVEs.

References

Patch1

github.com

Exploit1

github.com

Related Vulnerabilities

Other CWE-841 vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2022-1667	High	7.5	1.2%	-	Fix
CVE-2023-4181	Medium	5.4	1.1%	-	-
CVE-2022-2105	Critical	9.4	1.0%	-	Fix
CVE-2022-2102	Critical	9.4	0.9%	-	Fix
CVE-2024-51738	High	8.1	0.6%	-	Fix
CVE-2024-37296	Medium	5.3	0.5%	-	-

Common questions

How do I fix CVE-2025-48478?

Upgrade freescout to 1.8.180 or later.

Is CVE-2025-48478 being actively exploited?

Not that we know of. CVE-2025-48478 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.39% is the estimated probability that it will be exploited in the next 30 days. That is higher than 32% of all scored CVEs.

How severe is CVE-2025-48478?

CVE-2025-48478 has a CVSS v3 base score of 4.9, rated medium. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2025-48478 affect?

Published advisories record a fix for freescout (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-06-04.