Is CVE-2024-6540 in the CISA KEV catalog?

No. CVE-2024-6540 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2024-6540?

CVE-2024-6540 has a CVSS v3 base score of 5.7 (MEDIUM).

What is the EPSS score for CVE-2024-6540?

CVE-2024-6540 has an EPSS score of 0.39% (30th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2024-6540?

Upgrade otrs to 2024.5.2 or later.

CVE & CISA-KEV Catalog

CVE-2024-6540

MEDIUM

5.7

CVSS v3

NVD

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

CWE-790

How to fix

Remediation Available

otrsNVD

Affected:>= 8.0.0, < 2024.5.2Fixed in:2024.5.2CVE-2024-6540derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredLow

User InteractionRequired

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Exploit Intelligence

0.39%probability of exploitation in 30 days

30thpercentile

Low risk: more likely to be exploited than 30% of all known CVEs.

References

Vendor Advisory1

otrs.com

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Markdown

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.