Is CVE-2024-28987 in the CISA KEV catalog?

Yes. CVE-2024-28987 is on the CISA Known Exploited Vulnerabilities list, added 2024-10-15.

What is the CVSS severity of CVE-2024-28987?

CVE-2024-28987 has a CVSS v3 base score of 9.1 (CRITICAL).

What is the EPSS score for CVE-2024-28987?

CVE-2024-28987 has an EPSS score of 93.30% (100th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2024-28987?

Upgrade web help desk to 12.8.3 or later.

CVE & CISA-KEV Catalog

CVE-2024-28987

CRITICALCISA KEVEPSS 100th pctl

9.1

CVSS v3

NVD

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CWE-798Hard-coded Credentials

How to fix

Remediation Available

web help deskNVD

Affected:< 12.8.3Fixed in:12.8.3CVE-2024-28987derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityHigh

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Exploit Intelligence

93.30%probability of exploitation in 30 days

100thpercentile

Very high risk: more likely to be exploited than 100% of all known CVEs.

Known Exploited Vulnerability (CISA KEV)

SolarWinds Web Help Desk Hardcoded Credential Vulnerability

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Remediation due: 2024-11-05

References

Vendor Advisory1

solarwinds.com

Third-Party Advisory1

theregister.com

Government Resource1

cisa.gov

Release Notes1

support.solarwinds.com

Related Vulnerabilities

Other CWE-798 (Hard-coded Credentials) vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2022-26138	Critical	9.8	98%	KEV	-
CVE-2024-3272	Critical	9.8	98%	KEV	-
CVE-2025-30406	Critical	9.0	94%	KEV	Fix
CVE-2019-15976	Critical	9.8	93%	-	Fix
CVE-2024-20439	Critical	9.8	92%	KEV	Fix
CVE-2020-8657	Critical	9.8	92%	KEV	-

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-10-27.