Is CVE-2024-28986 in the CISA KEV catalog?

Yes. CVE-2024-28986 is on the CISA Known Exploited Vulnerabilities list, added 2024-08-15.

What is the CVSS severity of CVE-2024-28986?

CVE-2024-28986 has a CVSS v3 base score of 9.8 (CRITICAL).

What is the EPSS score for CVE-2024-28986?

CVE-2024-28986 has an EPSS score of 84.45% (100th percentile), estimating the probability of exploitation in the next 30 days.

CVE & CISA-KEV Catalog

CVE-2024-28986

CRITICALCISA KEVEPSS 100th pctl

9.8

CVSS v3

NVD

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

CWE-502Deserialization of Untrusted Data

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityHigh

AvailabilityHigh

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Exploit Intelligence

84.45%probability of exploitation in 30 days

100thpercentile

Very high risk: more likely to be exploited than 100% of all known CVEs.

Known Exploited Vulnerability (CISA KEV)

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Remediation due: 2024-09-05

References

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-10-27.