CVE & CISA-KEV Catalog

CVE-2024-20378

HIGH
7.5
CVSS v3
NVD

Description

A vulnerability in the web-based management interface of Cisco IP Phone firmware could allow an unauthenticated, remote attacker to retrieve sensitive information from an affected device. This vulnerability is due to a lack of authentication for specific endpoints of the web-based management interface on an affected device. An attacker could exploit this vulnerability by connecting to the affected device. A successful exploit could allow the attacker to gain unauthorized access to the device, enabling the recording of user credentials and traffic to and from the affected device, including VoIP calls that could be replayed.

How to fix

Remediation Available
ip phone 6821 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 6841 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 6851 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 6861 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 6871 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 7811 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 7821 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 7841 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 7861 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 8811 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 8841 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 8851 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 8851nr with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
ip phone 8861 with multiplatform firmwareNVD
Affected:< 12.0.4Fixed in:12.0.4CVE-2024-20378derived from NVD
video phone 8875 with multiplatform firmwareNVD
Affected:< 2.3.1.0101Fixed in:2.3.1.0101CVE-2024-20378derived from NVD

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Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityHigh
IntegrityNone
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploit Intelligence

0.80%probability of exploitation in 30 days
53rdpercentile

Moderate risk: more likely to be exploited than 53% of all known CVEs.

References

Vendor Advisory1

Related Vulnerabilities

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Common questions

How do I fix CVE-2024-20378?

Published advisories record a fix for 15 affected products. The "How to fix" section on this page lists the fixed version and source advisory for each one, so apply the entry matching what you actually run.

Is CVE-2024-20378 being actively exploited?

Not that we know of. CVE-2024-20378 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.80% is the estimated probability that it will be exploited in the next 30 days. That is higher than 53% of all scored CVEs.

How severe is CVE-2024-20378?

CVE-2024-20378 has a CVSS v3 base score of 7.5, rated high. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2024-20378 affect?

Published advisories record a fix for ip phone 6821 with multiplatform firmware (NVD), ip phone 6841 with multiplatform firmware (NVD), ip phone 6851 with multiplatform firmware (NVD), ip phone 6861 with multiplatform firmware (NVD), and 11 more. Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-01-05.