CVE-2023-24489
CRITICALCISA KEVEPSS 100th pctlDescription
A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller.
How to fix
TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploit Intelligence
Very high risk: more likely to be exploited than 100% of all known CVEs.
Citrix Content Collaboration ShareFile Improper Access Control Vulnerability
Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attacker to remotely compromise customer-managed ShareFile storage zones controllers.
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Remediation due: 2023-09-06
References
Related Vulnerabilities
Other CWE-284 (Improper Access Control) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2023-27350 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2019-1653 | High | 7.5 | 100% | KEV | - |
| CVE-2023-23752 | Medium | 5.3 | 100% | KEV | Fix |
| CVE-2023-38205 | High | 7.5 | 100% | KEV | - |
| CVE-2023-29298 | High | 7.5 | 100% | KEV | - |
| CVE-2024-27348 | Critical | 9.8 | 99% | KEV | Fix |
Common questions
How do I fix CVE-2023-24489?
Upgrade sharefile storage zones controller to 5.11.24 or later.
Is CVE-2023-24489 being actively exploited?
Yes. CVE-2023-24489 is listed in the CISA Known Exploited Vulnerabilities catalog, which means exploitation has been observed in the wild. US federal agencies were required to remediate it by 2023-09-06. Treat it as a priority whatever its CVSS score says.
How severe is CVE-2023-24489?
CVE-2023-24489 has a CVSS v3 base score of 9.8, rated critical. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.
What does CVE-2023-24489 affect?
Published advisories record a fix for sharefile storage zones controller (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-02-26.