CVE-2021-44077
CRITICALCISA KEVEPSS 100th pctlDescription
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
How to fix
TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploit Intelligence
Very high risk: more likely to be exploited than 100% of all known CVEs.
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Apply updates per vendor instructions.
Remediation due: 2021-12-15
References
Related Vulnerabilities
Other CWE-306 (Missing Authentication for Critical Function) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2025-3248 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2017-10271 | High | 7.5 | 100% | KEV + Ransom | - |
| CVE-2023-42793 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2022-1388 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2021-37415 | Critical | 9.8 | 100% | KEV | - |
| CVE-2023-21839 | High | 7.5 | 100% | KEV | - |
Common questions
How do I fix CVE-2021-44077?
Published advisories record a fix for 3 affected products. The "How to fix" section on this page lists the fixed version and source advisory for each one, so apply the entry matching what you actually run.
Is CVE-2021-44077 being actively exploited?
Yes. CVE-2021-44077 is listed in the CISA Known Exploited Vulnerabilities catalog, which means exploitation has been observed in the wild. US federal agencies were required to remediate it by 2021-12-15. Treat it as a priority whatever its CVSS score says.
How severe is CVE-2021-44077?
CVE-2021-44077 has a CVSS v3 base score of 9.8, rated critical. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.
What does CVE-2021-44077 affect?
Published advisories record a fix for manageengine servicedesk plus (NVD), manageengine servicedesk plus msp (NVD), manageengine supportcenter plus (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-10-31.