CVE & CISA-KEV Catalog

CVE-2021-44077

CRITICALCISA KEVEPSS 100th pctl
9.8
CVSS v3
NVD

Description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

How to fix

Remediation Available
manageengine servicedesk plusNVD
Affected:< 11.1Fixed in:11.1CVE-2021-44077derived from NVD
manageengine servicedesk plus mspNVD
Affected:< 10.5Fixed in:10.5CVE-2021-44077derived from NVD
manageengine supportcenter plusNVD
Affected:< 11.0Fixed in:11.0CVE-2021-44077derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Exploit Intelligence

93.30%probability of exploitation in 30 days
100thpercentile

Very high risk: more likely to be exploited than 100% of all known CVEs.

Known Exploited Vulnerability (CISA KEV)

Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution

Apply updates per vendor instructions.

Remediation due: 2021-12-15

References

Related Vulnerabilities

Other CWE-306 (Missing Authentication for Critical Function) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2025-3248Critical9.8100%KEV + RansomFix
CVE-2017-10271High7.5100%KEV + Ransom-
CVE-2023-42793Critical9.8100%KEV + RansomFix
CVE-2022-1388Critical9.8100%KEV + RansomFix
CVE-2021-37415Critical9.8100%KEV-
CVE-2023-21839High7.5100%KEV-

Common questions

How do I fix CVE-2021-44077?

Published advisories record a fix for 3 affected products. The "How to fix" section on this page lists the fixed version and source advisory for each one, so apply the entry matching what you actually run.

Is CVE-2021-44077 being actively exploited?

Yes. CVE-2021-44077 is listed in the CISA Known Exploited Vulnerabilities catalog, which means exploitation has been observed in the wild. US federal agencies were required to remediate it by 2021-12-15. Treat it as a priority whatever its CVSS score says.

How severe is CVE-2021-44077?

CVE-2021-44077 has a CVSS v3 base score of 9.8, rated critical. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2021-44077 affect?

Published advisories record a fix for manageengine servicedesk plus (NVD), manageengine servicedesk plus msp (NVD), manageengine supportcenter plus (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-10-31.