CVE-2021-44077
CRITICALCISA KEVEPSS 100th pctlDescription
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
How to fix
TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploit Intelligence
Very high risk: more likely to be exploited than 100% of all known CVEs.
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Apply updates per vendor instructions.
Remediation due: 2021-12-15
References
Related Vulnerabilities
Other CWE-306 (Missing Authentication for Critical Function) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2017-10271 | High | 7.5 | 100% | KEV + Ransom | - |
| CVE-2025-3248 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2023-42793 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2022-1388 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2021-37415 | Critical | 9.8 | 100% | KEV | - |
| CVE-2023-21839 | High | 7.5 | 100% | KEV | - |
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Markdown
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-10-31.