CVE & CISA-KEV Catalog

CVE-2021-38562

HIGHEPSS 77th pctl
7.5
CVSS v3
NVD

Description

Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

How to fix

Remediation Available
request-tracker4Debian
Fixed in:4.4.4+dfsg-2+deb11u1CVE-2021-38562
Fixed in:4.4.4+dfsg-3CVE-2021-38562
request-tracker4Ubuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
request-tracker5Ubuntu
Fixed in:5.0.1+dfsg-1ubuntu1+esm1USN-7692-1
Fixed in:5.0.5+dfsg-2ubuntu0.1~esm1USN-7692-1
rt4-apache2Ubuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-clientsUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-db-mysqlUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-db-postgresqlUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-db-sqliteUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-fcgiUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt4-standaloneUbuntu
Fixed in:4.4.2-2ubuntu0.1~esm1USN-6529-1
Fixed in:4.4.3-2+deb10u3build0.20.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.22.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.04.1USN-6529-1
Fixed in:4.4.4+dfsg-2ubuntu1.23.10.1USN-6529-1
rt5-fcgiUbuntu
Fixed in:5.0.1+dfsg-1ubuntu1+esm1USN-7692-1
Fixed in:5.0.5+dfsg-2ubuntu0.1~esm1USN-7692-1
rt5-standaloneUbuntu
Fixed in:5.0.1+dfsg-1ubuntu1+esm1USN-7692-1
Fixed in:5.0.5+dfsg-2ubuntu0.1~esm1USN-7692-1

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityHigh
IntegrityNone
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploit Intelligence

1.84%probability of exploitation in 30 days
77thpercentile

Elevated risk: more likely to be exploited than 77% of all known CVEs.

References

Vendor Advisory1
Third-Party Advisory1
Other references1

Related Vulnerabilities

Other CWE-203 vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2017-5753Medium5.694%-Fix
CVE-2003-0190Medium5.077%-Fix
CVE-2017-5715Medium5.674%-Fix
CVE-2018-3639Medium5.561%-Fix
CVE-2023-28770High7.558%-Fix
CVE-2004-1602Medium5.031%--

Common questions

How do I fix CVE-2021-38562?

Published advisories record a fix for 12 affected products. The "How to fix" section on this page lists the fixed version and source advisory for each one, so apply the entry matching what you actually run.

Is CVE-2021-38562 being actively exploited?

Not that we know of. CVE-2021-38562 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 1.8% is the estimated probability that it will be exploited in the next 30 days. That is higher than 77% of all scored CVEs.

How severe is CVE-2021-38562?

CVE-2021-38562 has a CVSS v3 base score of 7.5, rated high. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2021-38562 affect?

Published advisories record a fix for request-tracker4 (Debian), request-tracker4 (Ubuntu), request-tracker5 (Ubuntu), rt4-apache2 (Ubuntu), and 8 more. Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

Embed a live status badge for CVE-2021-38562
CVE-2021-38562 severity badge

Markdown

[![CVE-2021-38562](https://tridentstack.com/cve/badge/CVE-2021-38562.svg)](https://tridentstack.com/cve/CVE-2021-38562)

HTML

<a href="https://tridentstack.com/cve/CVE-2021-38562"><img src="https://tridentstack.com/cve/badge/CVE-2021-38562.svg" alt="CVE-2021-38562"></a>

Find and fix vulnerabilities across your fleet

TridentStack Control continuously scans your Windows, macOS, and Linux fleet for known vulnerabilities, prioritizes them by severity and active exploitation, and patches them automatically.

See how it worksStart freeThis CVE lookup is free and always will be.

This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.