Is CVE-2020-36926 in the CISA KEV catalog?

No. CVE-2020-36926 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2020-36926?

CVE-2020-36926 has a CVSS v3 base score of 7.5 (HIGH).

What is the EPSS score for CVE-2020-36926?

CVE-2020-36926 has an EPSS score of 0.49% (39th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix or mitigate CVE-2020-36926?

No published fix for CVE-2020-36926 has been found yet. Check the linked vendor advisories for guidance as it becomes available.

CVE & CISA-KEV Catalog

CVE-2020-36926

HIGH

7.5

CVSS v3

NVD

Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

CWE-497

How to fix

No published remediation has been found for this vulnerability's affected products yet.

Mitigation guidance may be in the linked vendor advisories in the References section below.

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CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploit Intelligence

0.49%probability of exploitation in 30 days

39thpercentile

Low risk: more likely to be exploited than 39% of all known CVEs.

References

Exploit1

exploit-db.com

Third-Party Advisory1

vulncheck.com

Product2

Related Vulnerabilities

Other CWE-497 vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2021-31955	Medium	5.5	81%	KEV	Fix
CVE-2026-7864	Medium	6.9	17%	-	-
CVE-2025-44823	Critical	9.9	16%	-	Fix
CVE-2025-55131	High	7.1	3.5%	-	Fix
CVE-2026-34413	High	8.6	2.8%	-	-
CVE-2024-13999	Critical	9.8	1.8%	-	Fix

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-02-09.