CVE & CISA-KEV Catalog

CVE-2019-14749

HIGHEPSS 95th pctl
8.8
CVSS v3
NVD

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

How to fix

Remediation Available
osticketNVD
Affected:>= 1.12, < 1.12.1Fixed in:1.12.1CVE-2019-14749derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeUnchanged

Impact

ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Exploit Intelligence

9.61%probability of exploitation in 30 days
95thpercentile

High risk: more likely to be exploited than 95% of all known CVEs.

References

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.