Is CVE-2019-12497 in the CISA KEV catalog?

No. CVE-2019-12497 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2019-12497?

CVE-2019-12497 has a CVSS v3 base score of 5.3 (MEDIUM).

What is the EPSS score for CVE-2019-12497?

CVE-2019-12497 has an EPSS score of 2.01% (78th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2019-12497?

Upgrade otrs2 on debian 11 to 6.0.19-1 or later.

CVE & CISA-KEV Catalog

CVE-2019-12497

MEDIUMEPSS 78th pctl

5.3

CVSS v3

NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

CWE-200Information Exposure

How to fix

Remediation Available

otrs2Debian

Fixed in:6.0.19-1CVE-2019-12497

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityLow

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Exploit Intelligence

2.01%probability of exploitation in 30 days

78thpercentile

Elevated risk: more likely to be exploited than 78% of all known CVEs.

References

Vendor Advisory1

community.otrs.com

Third-Party Advisory1

lists.debian.org

Other references4

Related Vulnerabilities

Other CWE-200 (Information Exposure) vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2024-24919	High	8.6	100%	KEV + Ransom	-
CVE-2020-14181	Medium	5.3	100%	-	Fix
CVE-2021-34429	Medium	5.3	99%	-	Fix
CVE-2018-11409	Medium	5.3	98%	-	-
CVE-2021-41277	Critical	10.0	97%	KEV	-
CVE-2016-2183	High	7.5	96%	-	Fix

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.