CVE & CISA-KEV Catalog

CVE-2026-47123

HIGH
7.5
CVSS v3
NVD

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.

How to fix

No published remediation has been found for this vulnerability's affected products yet.

Mitigation guidance may be in the linked vendor advisories in the References section below.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityHigh
Privileges RequiredNone
User InteractionNone
ScopeChanged

Impact

ConfidentialityLow
IntegrityHigh
AvailabilityNone

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:L/I:H/A:N

Exploit Intelligence

0.14%probability of exploitation in 30 days
4thpercentile

Low risk: more likely to be exploited than 4% of all known CVEs.

References

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Markdown

[![CVE-2026-47123](https://tridentstack.com/cve/badge/CVE-2026-47123.svg)](https://tridentstack.com/cve/CVE-2026-47123)

HTML

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-06-02.