CVE-2026-41906
HIGHDescription
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
How to fix
No published remediation has been found for this vulnerability's affected products yet.
Mitigation guidance may be in the linked vendor advisories in the References section below.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Exploit Intelligence
Low risk: more likely to be exploited than 6% of all known CVEs.
References
Related Vulnerabilities
Other CWE-639 (Authorization Bypass Through User-Controlled Key) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2023-6875 | Critical | 9.8 | 90% | - | - |
| CVE-2024-46982 | High | 7.5 | 61% | - | Fix |
| CVE-2021-45428 | Critical | 9.8 | 57% | - | - |
| CVE-2019-17382 | Critical | 9.1 | 54% | - | Fix |
| CVE-2019-13360 | Critical | 9.8 | 24% | - | - |
| CVE-2023-48783 | Medium | 5.4 | 22% | - | Fix |
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Markdown
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-05-08.