CVE & CISA-KEV Catalog

CVE-2026-41189

HIGH
7.1
CVSS v3
NVD

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

How to fix

No published remediation has been found for this vulnerability's affected products yet.

Mitigation guidance may be in the linked vendor advisories in the References section below.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityLow
IntegrityHigh
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Exploit Intelligence

0.22%probability of exploitation in 30 days
13thpercentile

Low risk: more likely to be exploited than 13% of all known CVEs.

References

Related Vulnerabilities

Other CWE-863 (Incorrect Authorization) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2023-22518Critical9.8100%KEV + RansomFix
CVE-2023-38035Critical9.8100%KEV + Ransom-
CVE-2022-46169Critical9.8100%KEVFix
CVE-2025-29927Critical9.1100%-Fix
CVE-2024-38856Critical9.899%KEVFix
CVE-2020-36289Medium5.399%-Fix
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Markdown

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HTML

<a href="https://tridentstack.com/cve/CVE-2026-41189"><img src="https://tridentstack.com/cve/badge/CVE-2026-41189.svg" alt="CVE-2026-41189"></a>

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-04-22.