CVE-2026-32754
CRITICALDescription
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
CVSS v3 Vector
Exploitability
Impact
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N
Exploit Intelligence
Moderate risk: more likely to be exploited than 40% of all known CVEs.
References
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-03-23.