CVE & CISA-KEV Catalog

CVE-2026-32752

UNSCORED

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

How to fix

Remediation Available
freescoutNVD
Affected:< 1.8.209Fixed in:1.8.209CVE-2026-32752derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3.1 Vector

No CVSS vector data available.

Exploit Intelligence

0.28%probability of exploitation in 30 days
20thpercentile

Low risk: more likely to be exploited than 20% of all known CVEs.

References

Exploit1
Release Notes1

Related Vulnerabilities

Other CWE-284 (Improper Access Control) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2023-27350Critical9.8100%KEV + RansomFix
CVE-2019-1653High7.5100%KEV-
CVE-2023-23752Medium5.3100%KEVFix
CVE-2023-29298High7.5100%KEV-
CVE-2023-38205High7.5100%KEV-
CVE-2024-27348Critical9.899%KEVFix
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Markdown

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HTML

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-03-23.