CVE & CISA-KEV Catalog

CVE-2026-20170

MEDIUM
6.1
CVSS v3
NVD

Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

How to fix

No published remediation has been found for this vulnerability's affected products yet.

Mitigation guidance may be in the linked vendor advisories in the References section below.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeChanged

Impact

ConfidentialityLow
IntegrityLow
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Exploit Intelligence

0.22%probability of exploitation in 30 days
13thpercentile

Low risk: more likely to be exploited than 13% of all known CVEs.

References

Vendor Advisory1
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Markdown

[![CVE-2026-20170](https://tridentstack.com/cve/badge/CVE-2026-20170.svg)](https://tridentstack.com/cve/CVE-2026-20170)

HTML

<a href="https://tridentstack.com/cve/CVE-2026-20170"><img src="https://tridentstack.com/cve/badge/CVE-2026-20170.svg" alt="CVE-2026-20170"></a>

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-07-01.