Is CVE-2025-13534 in the CISA KEV catalog?

No. CVE-2025-13534 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2025-13534?

CVE-2025-13534 has a CVSS v3 base score of 6.3 (MEDIUM).

What is the EPSS score for CVE-2025-13534?

CVE-2025-13534 has an EPSS score of 0.24% (15th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2025-13534?

Upgrade wsdesk to 3.3.3 or later.

CVE & CISA-KEV Catalog

CVE-2025-13534

MEDIUM

6.3

CVSS v3

NVD

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

CWE-269Improper Privilege Management

How to fix

Remediation Available

wsdeskNVD

Affected:< 3.3.3Fixed in:3.3.3CVE-2025-13534derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredLow

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityLow

IntegrityLow

AvailabilityLow

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

Exploit Intelligence

0.24%probability of exploitation in 30 days

15thpercentile

Low risk: more likely to be exploited than 15% of all known CVEs.

References

Third-Party Advisory1

wordfence.com

Product2

Other references1

plugins.trac.wordpress.org

Related Vulnerabilities

Other CWE-269 (Improper Privilege Management) vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2017-12635	Critical	9.8	100%	-	Fix
CVE-2022-24637	Critical	9.8	99%	-	Fix
CVE-2017-5689	Critical	9.8	92%	KEV	Fix
CVE-2020-3243	Critical	9.8	88%	-	-
CVE-2024-21888	High	8.8	87%	-	-
CVE-2022-0441	Critical	9.8	85%	-	Fix

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-12-04.