CVE-2024-23790

Q: How do I fix CVE-2024-23790?

Upgrade otrs to 2024.1.1 or later.

Q: Is CVE-2024-23790 being actively exploited?

Not that we know of. CVE-2024-23790 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.25% is the estimated probability that it will be exploited in the next 30 days. That is higher than 17% of all scored CVEs.

Q: How severe is CVE-2024-23790?

CVE-2024-23790 has a CVSS v3 base score of 3.5, rated low. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

Q: What does CVE-2024-23790 affect?

Published advisories record a fix for otrs (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

LOW

3.5

CVSS v3

NVD

Description

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

CWE-20Improper Input Validation CWE-354

How to fix

Remediation Available

otrsNVD

Affected:>= 8.0.0, < 2024.1.1Fixed in:2024.1.1CVE-2024-23790derived from NVD

TridentStack Control can deploy fixes like this automatically across your Windows, macOS, and Linux fleet. See how it works

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredLow

User InteractionRequired

ScopeUnchanged

Impact

ConfidentialityLow

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Exploit Intelligence

0.25%probability of exploitation in 30 days

17thpercentile

Low risk: more likely to be exploited than 17% of all known CVEs.

References

Vendor Advisory1

otrs.com

Related Vulnerabilities

Other CWE-20 (Improper Input Validation) vulnerabilities, ordered by exploit likelihood. View all

CVE	Severity	CVSS	EPSS	Exploited	Fix
CVE-2024-3400	Critical	10.0	100%	KEV + Ransom	-
CVE-2021-45105	Medium	5.9	100%	-	Fix
CVE-2021-44228	Critical	10.0	100%	KEV + Ransom	Fix
CVE-2021-21985	Critical	9.8	100%	KEV + Ransom	Fix
CVE-2018-7600	Critical	9.8	100%	KEV + Ransom	Fix
CVE-2020-3452	High	7.5	100%	KEV	Fix

Common questions

How do I fix CVE-2024-23790?

Upgrade otrs to 2024.1.1 or later.

Is CVE-2024-23790 being actively exploited?

Not that we know of. CVE-2024-23790 is not in the CISA Known Exploited Vulnerabilities catalog. Its EPSS score of 0.25% is the estimated probability that it will be exploited in the next 30 days. That is higher than 17% of all scored CVEs.

How severe is CVE-2024-23790?

CVE-2024-23790 has a CVSS v3 base score of 3.5, rated low. CVSS rates the technical impact if the vulnerability is exploited, not how likely that is, so weigh it alongside the exploit-prediction score when you decide what to patch first.

What does CVE-2024-23790 affect?

Published advisories record a fix for otrs (NVD). Only products with a sourced advisory are listed, so treat this as what we can cite rather than a complete inventory.

Embed a live status badge for CVE-2024-23790

Markdown

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.