CVE & CISA-KEV Catalog

CVE-2023-2534

HIGH
7.6
CVSS v3
NVD

Description

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

How to fix

Remediation Available
otrsNVD
Affected:>= 8.0.0, < 8.0.32Fixed in:8.0.32CVE-2023-2534derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityLow
IntegrityHigh
AvailabilityLow

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L

Exploit Intelligence

0.53%probability of exploitation in 30 days
41stpercentile

Moderate risk: more likely to be exploited than 41% of all known CVEs.

References

Vendor Advisory1

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Markdown

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.