Is CVE-2021-31160 in the CISA KEV catalog?

No. CVE-2021-31160 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2021-31160?

CVE-2021-31160 has a CVSS v3 base score of 7.5 (HIGH).

What is the EPSS score for CVE-2021-31160?

CVE-2021-31160 has an EPSS score of 3.52% (88th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2021-31160?

Upgrade manageengine servicedesk plus msp to 10.5 or later.

CVE & CISA-KEV Catalog

CVE-2021-31160

HIGHEPSS 88th pctl

7.5

CVSS v3

NVD

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.

How to fix

Remediation Available

manageengine servicedesk plus mspNVD

Affected:< 10.5Fixed in:10.5CVE-2021-31160derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone

User InteractionNone

ScopeUnchanged

Impact

ConfidentialityHigh

IntegrityNone

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploit Intelligence

3.52%probability of exploitation in 30 days

88thpercentile

Elevated risk: more likely to be exploited than 88% of all known CVEs.

References

Vendor Advisory1

manageengine.com

Other references2

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2025-05-30.