Is CVE-2020-1767 in the CISA KEV catalog?

No. CVE-2020-1767 is not currently on the CISA Known Exploited Vulnerabilities list.

What is the CVSS severity of CVE-2020-1767?

CVE-2020-1767 has a CVSS v3 base score of 3.5 (LOW).

What is the EPSS score for CVE-2020-1767?

CVE-2020-1767 has an EPSS score of 1.24% (66th percentile), estimating the probability of exploitation in the next 30 days.

How do I fix CVE-2020-1767?

Upgrade otrs2 on debian 11 to 6.0.25-1 or later.

CVE & CISA-KEV Catalog

CVE-2020-1767

LOW

3.5

CVSS v3

NVD

Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

How to fix

Remediation Available

otrs2Debian

Fixed in:6.0.25-1CVE-2020-1767

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredLow

User InteractionRequired

ScopeUnchanged

Impact

ConfidentialityNone

IntegrityLow

AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Exploit Intelligence

1.24%probability of exploitation in 30 days

66thpercentile

Moderate risk: more likely to be exploited than 66% of all known CVEs.

References

Vendor Advisory1

otrs.com

Third-Party Advisory1

lists.debian.org

Other references1

lists.debian.org

Embed a live status badge for CVE-2020-1767

Markdown

[![CVE-2020-1767](https://tridentstack.com/cve/badge/CVE-2020-1767.svg)](https://tridentstack.com/cve/CVE-2020-1767)

HTML

<a href="https://tridentstack.com/cve/CVE-2020-1767"><img src="https://tridentstack.com/cve/badge/CVE-2020-1767.svg" alt="CVE-2020-1767"></a>

Find and fix vulnerabilities across your fleet

TridentStack Control continuously scans your Windows, macOS, and Linux fleet for known vulnerabilities, prioritizes them by severity and active exploitation, and patches them automatically.

Start free

This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.