CVE & CISA-KEV Catalog

CVE-2020-11466

MEDIUM
4.3
CVSS v3
NVD

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

How to fix

Remediation Available
deskproNVD
Affected:< 2019.8.0Fixed in:2019.8.0CVE-2020-11466derived from NVD

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityLow
IntegrityNone
AvailabilityNone

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Exploit Intelligence

1.23%probability of exploitation in 30 days
65thpercentile

Moderate risk: more likely to be exploited than 65% of all known CVEs.

References

Related Vulnerabilities

Other CWE-269 (Improper Privilege Management) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2017-12635Critical9.8100%-Fix
CVE-2022-24637Critical9.899%-Fix
CVE-2017-5689Critical9.892%KEVFix
CVE-2020-3243Critical9.888%--
CVE-2024-21888High8.887%--
CVE-2022-0441Critical9.885%-Fix
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Markdown

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HTML

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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.