CVE & CISA-KEV Catalog

CVE-2018-20800

MEDIUM
6.5
CVSS v3
NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

How to fix

Remediation Available
otrs2Debian
Fixed in:6.0.14-1CVE-2018-20800

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged

Impact

ConfidentialityNone
IntegrityHigh
AvailabilityNone

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Exploit Intelligence

0.99%probability of exploitation in 30 days
58thpercentile

Moderate risk: more likely to be exploited than 58% of all known CVEs.

References

Related Vulnerabilities

Other CWE-20 (Improper Input Validation) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2024-3400Critical10.0100%KEV + Ransom-
CVE-2021-45105Medium5.9100%-Fix
CVE-2021-44228Critical10.0100%KEV + RansomFix
CVE-2021-21985Critical9.8100%KEV + RansomFix
CVE-2018-7600Critical9.8100%KEV + RansomFix
CVE-2020-3452High7.5100%KEVFix
Embed a live status badge for CVE-2018-20800
CVE-2018-20800 severity badge

Markdown

[![CVE-2018-20800](https://tridentstack.com/cve/badge/CVE-2018-20800.svg)](https://tridentstack.com/cve/CVE-2018-20800)

HTML

<a href="https://tridentstack.com/cve/CVE-2018-20800"><img src="https://tridentstack.com/cve/badge/CVE-2018-20800.svg" alt="CVE-2018-20800"></a>

Find and fix vulnerabilities across your fleet

TridentStack Control continuously scans your Windows, macOS, and Linux fleet for known vulnerabilities, prioritizes them by severity and active exploitation, and patches them automatically.

Start free

This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.