CVE & CISA-KEV Catalog

CVE-2018-16587

MEDIUMEPSS 75th pctl
6.5
CVSS v3
NVD

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

How to fix

Remediation Available
otrs2Debian
Fixed in:6.0.11-1CVE-2018-16587

Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.

CVSS v3 Vector

Exploitability

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeUnchanged

Impact

ConfidentialityNone
IntegrityHigh
AvailabilityNone

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Exploit Intelligence

1.75%probability of exploitation in 30 days
75thpercentile

Elevated risk: more likely to be exploited than 75% of all known CVEs.

References

Related Vulnerabilities

Other CWE-20 (Improper Input Validation) vulnerabilities, ordered by exploit likelihood. View all

CVESeverityCVSSEPSSExploitedFix
CVE-2024-3400Critical10.0100%KEV + Ransom-
CVE-2021-45105Medium5.9100%-Fix
CVE-2021-44228Critical10.0100%KEV + RansomFix
CVE-2021-21985Critical9.8100%KEV + RansomFix
CVE-2018-7600Critical9.8100%KEV + RansomFix
CVE-2020-3452High7.5100%KEVFix
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This product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2024-11-21.