CVE-2014-1694
MEDIUMEPSS 71th pctlDescription
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
How to fix
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v2 Vector
No CVSS vector data available.
Exploit Intelligence
Elevated risk: more likely to be exploited than 71% of all known CVEs.
References
Related Vulnerabilities
Other CWE-352 (Cross-Site Request Forgery) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2016-6277 | High | 8.8 | 100% | KEV | - |
| CVE-2014-0054 | Medium | 6.8 | 91% | - | Fix |
| CVE-2013-6429 | Medium | 6.8 | 90% | - | Fix |
| CVE-2022-41622 | High | 8.8 | 88% | - | - |
| CVE-2018-7700 | High | 8.8 | 75% | - | - |
| CVE-2015-2295 | Medium | 6.8 | 66% | - | - |
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-04-29.