CVE-2009-5056
LOWDescription
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
How to fix
Remediation is compiled from vendor and distribution security advisories. Always confirm against the linked source for your exact version and platform.
CVSS v2 Vector
No CVSS vector data available.
Exploit Intelligence
Moderate risk: more likely to be exploited than 55% of all known CVEs.
References
Related Vulnerabilities
Other CWE-20 (Improper Input Validation) vulnerabilities, ordered by exploit likelihood. View all
| CVE | Severity | CVSS | EPSS | Exploited | Fix |
|---|---|---|---|---|---|
| CVE-2024-3400 | Critical | 10.0 | 100% | KEV + Ransom | - |
| CVE-2021-45105 | Medium | 5.9 | 100% | - | Fix |
| CVE-2021-44228 | Critical | 10.0 | 100% | KEV + Ransom | Fix |
| CVE-2021-21985 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2018-7600 | Critical | 9.8 | 100% | KEV + Ransom | Fix |
| CVE-2020-3452 | High | 7.5 | 100% | KEV | Fix |
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Start freeThis product uses NVD data but is not endorsed or certified by the NVD. EPSS scores courtesy of FIRST.org (https://www.first.org/epss). Source: CISA KEV Catalog. Data as of 2026-04-29.