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TridentStack Control vs Syncro

Syncro is a modern all-in-one MSP platform combining RMM, PSA, ticketing, billing, and remote access on per-technician pricing with unlimited endpoints per technician. Listed pricing is $179 per technician per month on the annual term or $209 per technician per month on month-to-month, with multi-year and custom enterprise terms available. Syncro patches Windows via its catalog and scripting module and officially supports Linux on RHEL and Ubuntu, but native managed macOS patch installation is not currently planned per Syncro's own Mac agent documentation (Munki is suggested as an alternative). Syncro includes CIS-aligned Microsoft 365 security baselines for tenant compliance. TridentStack Control is per-endpoint at $5 per endpoint per month past the first 200 free, patches Windows, macOS, and Linux on the same agent, and scores against CIS Benchmarks Level 1 and Level 2, DISA STIGs, NIST, and Microsoft Security Baselines on endpoints.
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At a glance: TridentStack Control vs Syncro

CapabilityTridentStack ControlSyncro
Windows updates
YesYes
macOS updates (managed software installation)
Per Syncro's Mac agent documentation, managed software installation for OS X is not currently planned; Munki is recommended as an alternative.
YesNo
Linux updates
Syncro covers RHEL natively where TridentStack Control does not today.
Ubuntu, Debian, other apt/dpkg-basedRHEL and Ubuntu officially; other RHEL-/Debian-based distributions per community reports
Third-party application updates
yes (managed catalog)via Scripting Module
Vulnerability detection (CVE matching)
YesPartial
Endpoint compliance scoring (CIS L1/L2, DISA STIG, NIST)
Syncro includes CIS-aligned Microsoft 365 security baselines at the tenant level. Endpoint-level CIS L1/L2 or DISA STIG scoring is not described as a native feature.
yes (base price)partial / M365 only
Patch management model
Managed catalog + deployment rings with auto-promotionCatalog + Scripting Module for execution
MSP multi-tenancy
yes (included)yes (core to Syncro)
Bundled PSA / ticketing / billing
Syncro is an all-in-one RMM + PSA platform.
NoYes
Bundled remote access
Noyes (Splashtop included)
Free tier
200 endpoints, all featuresno (14-day free trial)
Pricing model
Per endpointPer technician (unlimited endpoints per technician)
Public price (listed)
$5/endpoint/month past first 200 free, ~$50/endpoint/year annual$179/tech/month (annual term) or $209/tech/month (month-to-month). Enterprise tier is custom.
Add-on pricing
None (all features included)M365 Cloud Backup add-on at $1.90/user/month
Contract terms
Monthly or annual, no minimum past free tierMonth-to-month (cancel anytime) or 12-month term with discount; multi-year custom

Where Syncro is genuinely better

Honest about where the competition wins. If your fleet looks like the cases below, Syncro is the right answer.

  • ·Per-technician pricing with unlimited endpoints per tech, which is structurally cheap for MSPs with many endpoints per technician.
  • ·All-in-one platform: RMM, PSA, ticketing, billing, automated invoicing, remote access (Splashtop), network discovery, and the M365 security module on a single license.
  • ·Linux endpoint patching natively supported for RHEL and Ubuntu (officially) plus other RHEL- and Debian-based distributions via community-supported configurations.
  • ·Month-to-month or annual options with no long-term lock-in on the base plans. Cancel anytime on the month-to-month tier.
  • ·14-day free trial with no credit card required.
  • ·CIS-aligned Microsoft 365 security baselines and Entra ID sync are included for tenant-level compliance posture.
  • ·Modern, well-designed user interface that has been called out in independent reviews as a strength versus older RMM products.

Where TridentStack Control is genuinely better

The capabilities that don't exist in Syncro or only exist as separate paid SKUs.

  • ·Native macOS patch management. Per Syncro's own Mac agent documentation, managed software installation for OS X is not currently planned for the Syncro Mac Agent (Munki is suggested as an alternative). TridentStack Control patches macOS 14 Sonoma and later on the same agent as Windows and Linux, no separate tool required.
  • ·Managed patch catalog with deployment rings. TridentStack Control patching is policy-driven with rings (canary, expanding, complete), auto-promotion based on success-rate criteria, and reboot orchestration per ring. Syncro's patching uses its Scripting Module to execute system-wide updates, which is closer to scripted execution than a managed catalog with deployment phases.
  • ·Endpoint-level compliance framework scoring. TridentStack Control scores against CIS Benchmarks Level 1 and Level 2, DISA STIGs, NIST framework controls, and Microsoft Security Baselines on every endpoint. Syncro's CIS-aligned baselines are at the Microsoft 365 tenant level, not endpoint-level CIS framework scoring.
  • ·200 endpoints free forever, no credit card. Syncro offers a 14-day free trial; no perpetual free tier.
  • ·Predictable per-endpoint pricing. For MSPs with few endpoints per technician (or for internal IT teams managing modest fleets), per-endpoint pricing is more predictable as the team grows than per-tech with unlimited endpoints.
  • ·Single-purpose focus. TridentStack Control is patch management, vulnerability detection, and compliance scoring. Syncro is a full RMM + PSA bundle; if you do not need ticketing, billing, or remote access, you do not pay for them.
  • ·Multi-tenancy is in the base product at no extra cost.

Pricing at your fleet size

Drag the slider to your fleet size. The math is the math.

Endpoints250
TridentStack Control
$250
per month
Syncro
Pricing not directly comparable
Syncro pricing depends on bundles, server licenses, or admin overhead.

How to migrate from Syncro to TridentStack Control

A plain-language sequence. Skip the steps that don't apply to your fleet.

  1. 1

    Map what you actually use Syncro for

    Syncro is an all-in-one bundle: RMM + PSA + ticketing + billing + remote access + M365 module. TridentStack Control is single-purpose patch management, vulnerability detection, and compliance scoring. Before migrating, document which Syncro features your team actively depends on. If you rely on Syncro's PSA (ticketing, billing, invoicing) or its remote access, plan to keep a separate PSA and remote-access product, or evaluate whether TridentStack Control's narrower scope fits your needs.

  2. 2

    Add macOS patch coverage as a fresh capability

    If you have been patching Macs manually or via Munki because Syncro does not natively handle macOS managed software installation, TridentStack Control covers macOS 14 Sonoma and later on the same agent and deployment-ring model as Windows. The migration is often less 'replace Syncro for Mac' and more 'add native Mac patching that did not exist in Syncro.'

  3. 3

    Install the TridentStack agent on a canary group in parallel

    Pick five to ten endpoints across your typical OS mix. The agent installs in minutes via MSI on Windows, signed deb on Ubuntu and Debian, and notarized pkg on macOS. Syncro keeps running in parallel; the two systems coexist because TridentStack Control's applicability engine runs server-side from telemetry the agent reports.

  4. 4

    Plan around Linux distribution gaps

    Syncro officially supports RHEL and Ubuntu for Linux endpoints. TridentStack Control today supports Ubuntu, Debian, and other apt/dpkg-based distributions. If your fleet includes RHEL endpoints, plan to keep Syncro for those or wait for our distro coverage to expand.

  5. 5

    Replace Scripting Module patch workflows with deployment rings

    If you have been driving system-wide updates through Syncro's Scripting Module (PowerShell, Mac, or custom scripts), TridentStack Control's deployment rings with auto-promotion provide a policy-driven replacement that is more declarative and easier to audit. Critical updates flow canary, expanding, and complete with success-rate criteria gating each promotion. Soak windows and reboot orchestration are configured per ring.

  6. 6

    Validate compliance reporting if applicable

    If you use Syncro's CIS-aligned Microsoft 365 baselines for tenant compliance posture, TridentStack Control does not replace that specifically (we focus on endpoint compliance scoring, not M365 tenant configuration). For endpoint-side compliance (CIS L1/L2, DISA STIG, NIST, Microsoft Security Baselines), TridentStack Control provides framework-aligned scoring and trend tracking on every endpoint.

  7. 7

    Decide what stays with Syncro

    Many migrations from Syncro end up as parallel runs rather than full cutovers: TridentStack Control for patching and endpoint compliance, Syncro for PSA, ticketing, billing, and remote access. The total-cost picture depends on your tech count and endpoint count; per-tech (Syncro) is cheap for unlimited-endpoint shapes, and per-endpoint (TridentStack Control) is cheap for small fleets and predictable for growing fleets.

Frequently asked questions about Syncro and TridentStack Control

Is TridentStack Control cheaper than Syncro?

It depends on your endpoint-to-technician ratio, just like the Atera comparison. Syncro at $179/tech/month annual (or $209/tech/month month-to-month) gives unlimited endpoints per technician. For an MSP with three technicians managing 800 endpoints, Syncro annual would be roughly $6,400/year; TridentStack Control for the 600 endpoints past the 200 free would be $36,000/year. At small-tech, many-endpoint shapes, Syncro is structurally cheaper. At small total fleet sizes (under 200 endpoints, where TridentStack Control is free), TridentStack Control wins. The right answer depends on the ratio.

Does TridentStack Control replace Syncro entirely?

It replaces Syncro's patch management, vulnerability detection, and endpoint compliance parts. It does not replace Syncro's PSA (ticketing, billing, invoicing), remote access (Splashtop), or M365 tenant baselines. If those are critical to your operation, plan to keep a separate PSA and remote-access tool, or evaluate whether TridentStack Control's narrower scope is the right fit.

What is the deal with macOS patch management on Syncro?

Per Syncro's own Mac agent documentation, managed software installation for OS X is not currently planned for the Syncro Mac Agent. Syncro suggests Munki as an alternative for Mac patching. If you have macOS endpoints, today that means running Munki separately and reconciling status across two tools, or doing Mac patching manually. TridentStack Control patches macOS 14 Sonoma and later natively on the same agent as Windows and Linux.

How does Linux support compare?

Syncro officially supports RHEL and Ubuntu. TridentStack Control supports Ubuntu, Debian, and other apt/dpkg-based distributions. Syncro covers RHEL where we do not today; we cover broader apt/dpkg derivatives. For a typical Ubuntu-and-RHEL fleet, plan to keep both products or wait for our distro coverage to expand.

Does TridentStack Control include CIS-aligned compliance like Syncro?

Different scope. Syncro includes CIS-aligned Microsoft 365 security baselines at the M365 tenant level. TridentStack Control includes CIS Benchmark Level 1 and Level 2 scoring, DISA STIGs, NIST framework controls, and Microsoft Security Baselines at the endpoint level. The two are complementary, not interchangeable; if you need both, plan to run both.

Does Syncro have a free tier?

Syncro offers a 14-day free trial with no credit card required. There is no perpetual free tier. TridentStack Control's 200-endpoint free tier requires no credit card and never expires.

Is Syncro publicly traded or being acquired?

Syncro remains a privately held company as of our last verification. The most notable recent corporate event was Syncro's expansion of its M365 security and Entra ID modules; no acquisition or public offering has been announced.

What about the patch management model difference?

Syncro's patching is described on their documentation as using the Scripting Module to execute system-wide updates and security patches across the fleet, with PowerShell, Mac, and custom scripts for automation. TridentStack Control uses a managed patch catalog with deployment rings (canary, expanding, complete), auto-promotion based on success-rate criteria, and built-in reboot orchestration with user-postpone windows. Both can patch fleets; the policy-driven ring model is more declarative and auditable than scripted execution at scale.

Migration timeline?

Plan two patch cycles in parallel (roughly 60 days). Week one: install TridentStack agent on a 5-10 endpoint canary, including macOS if applicable. Weeks two and three: translate Syncro patch policies into TridentStack deployment rings, validate compliance reporting. Weeks four through eight: expand cohort by cohort. If you are keeping Syncro for PSA, plan to run both products in parallel indefinitely rather than as a migration to cut off.

Can we run Syncro and TridentStack Control side by side?

Yes. Both agents run on the same endpoint without conflict. Many teams keep Syncro for PSA, ticketing, billing, and remote access while using TridentStack Control for patching, vulnerability detection, and endpoint compliance scoring. This is a common pattern when the all-in-one bundle has features you genuinely use but the patch and compliance side does not fit.

See your fleet on TridentStack Control

200 endpoints free forever. No credit card required. No sales call required.

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Sources used to verify this comparison

All Syncro pricing, feature, and lifecycle claims on this page were verified against the sources below on 2026-05-20. Vendor pricing and capabilities change; if you spot something out of date, let us know.